Benjamin Shestakofsky
Assistant Professor of Sociology, University of Pennsylvania
Areas of Expertise:
Connect with Benjamin
About Benjamin
Shestakofsky’s research examines how innovations in computing are affecting work and employment, organizations, and economic exchange.
Contributions
In the News
Benjamin Shestakofsky's research on software automation and work discussed by , "The Future is Automated. Here's How We Can Prepare For It," World Economic Forum, January 17, 2017.
Benjamin Shestakofsky's research on software automation and work discussed by , "How Robots Are Making Humans Indispensable," Financial Times, December 22, 2016.
Publications
"Working Algorithms: Software Automation and the Future of Work" Work and Occupations 44, no. 4 (2017): 376-423.
Finds two forms of human-software complementarity: computational labor that supports or stands in for software algorithms and emotional labor aimed at helping users adapt to software systems. Suggests how the dynamism of the organizations in which software algorithms are produced and implemented will contribute to labor's enduring relevance in the digital age.