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Nancy Kusmaul
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About Nancy
Kusmaul's research focuses on organizational culture, trauma informed care, and the impact of trauma experiences on workers and care recipients. Kusmaul is particularly interested in the experience of direct care workers in organizations, such as Certified Nursing Assistants in nursing homes and home health care workers employed by agencies. Overarching themes in Kusmaul's writing include the effects of policy on service delivery, the impacts of trauma on interfaces with health and social service settings, and possible approaches for agencies to consider.
Contributions
Publications
Reports on the experiences of clients in human service agencies and their perceptions of the trauma-informed practices provided during their care.
Examines nursing assistants perceptions of patient safety culture and looked for ways that facilities could change practices to impact the experiences of their workers. Fails to find the variation expected, this remains an important question for improving care in nursing homes.
Explores the risk factors for trauma experienced by older adults in nursing homes and outlines the importance of trauma-informed approaches in such a setting. Illustrates several important implications for social work practice in long-term care and the use of person-centered care practices in the care of older adults in general.
Explores ethical issues encountered in the care of nursing home residents through the lens of the United Nations Universal Declaration of Human Rights and the National Association of Social Workers Code of Ethics.
Reports on the experience of a nursing home researcher's group that crafted comments in response to proposed federal regulations on nursing homes and contains those comments.
Explores the experiences of workers in agencies that have implemented trauma-informed care.