Chandler's research focuses on child welfare services, evaluation and public sector Ciand organizational reform. Chandler has served as the Director of Human Services in Hawai‘i from 1995-2002 and was a professor of social work for 25 years. She publishes in the areas of social services, child welfare policy, sustainability, organizational reform and nonprofit advocacy. Her most recent book, Backstage in a Bureaucracy: Politics and Public Service, was published by the University of Hawai’i press in 2011. She teaches in the areas of social policy, policy analysis, collaborative management and nonprofit management. She is the policy chair of Protecting Hawai‘i’s Ohana, Children, Underserved, Elderly and Disadvantaged (PHOCUSED, Inc.), a nonprofit advocacy organization.
In the News
Shares an example of a successful collaborative effort designed to better coordinate and improve services for high-risk children and their families in the child welfare system. Analyzes many propositions developed in the research literature on successful collaborations, as well as the failures, and then make some suggestions to develop some "work-arounds."
Analyzes theories and models of collaboration in child welfare system reform. Discusses how family group conferencing could be implemented as a new model of collaboration including parents and extended family members in the decision-making processes of child protection.